Getting paid

JollyBee supports more than one way to record a sale, so not every payment follows the same settlement path.

JollyBee online checkout

Paid memberships, tickets and store orders completed through JollyBee's hosted checkout use PayStack. Before opening paid checkout:

1. Open Admin → Integrations → PayStack.
2. Supply the community's settlement details and bank proof, then follow the page's live-mode setup.
3. Confirm that live mode has a usable settlement subaccount code, then run a small real purchase before launch.

For this route, the charge is processed through the platform account. The applicable platform share is split at payment time and the community's net amount is allocated to its connected PayStack subaccount for settlement. Test mode can operate without a settlement subaccount; live charging cannot. A verification badge or setup-checklist timestamp may update separately and is not itself the switch that processes a card.

Payment state and fulfilment state are separate. A checkout that has merely started is not a completed payment, and recording a cash or card sale at a counter does not mean JollyBee collected those funds online.

Other payment routes

Some tools deliberately use a different rail:

• A community's own SnapScan merchant account settles directly to that merchant account.
• Day permits sold through the community's own PayStack storefront settle in that account; JollyBee receives the webhook so it can create the permit record.
• A POS or door sale can record cash, card or another tender that staff collected outside JollyBee checkout.
• Free registrations and complimentary access create records without collecting money.

Those transactions can appear in JollyBee's operational or income records without being part of the platform PayStack payout. Reconcile the payment provider or till that actually handled the money.

Before going live

Check the price, currency, purchaser email, confirmation message and resulting membership, ticket or order. Refunds and corrections should be made against the same payment route that took the money.