Permits sold on your storefront, SnapScan or at the counter

A sale can be recorded as day-permit income even when JollyBee did not collect the money. The resulting permit and delivery depend on the rail and the identity details captured.

Your own PayStack storefront

Under Admin → Settings → Gate access, enable the external PayStack storefront and copy its webhook and callback URLs into the PayStack account settings. They are account-wide. JollyBee identifies permit sales from the custom fields carried by the product.

The callback returns the buyer to a claim page while the webhook confirms the charge. Because a storefront event can arrive without useful line items, the buyer may need to choose the permit mix, visit date and terms after payment instead of JollyBee guessing from the total. Keep webhook and callback tokens in sync when rotating them.

Money on this route settles into the community's own PayStack account and is excluded from JollyBee platform settlement, payouts and Xero sync.

SnapScan boards

Connect the community's own merchant account under Admin → Integrations → SnapScan. The money settles directly to that account without JollyBee platform commission.

The buyer enters a mobile number or email as the payment reference. JollyBee classifies it and creates a confirmation claim. Email delivery requires an email address. A phone-only cold WhatsApp claim requires a connected provider and an approved Meta template. Payments with unreadable references, too-small amounts or no eligible permit wait in the Day permits console for review instead of being guessed.

Web Admin counter sale

The web counter form requires a mobile number, asks for the visit date and accepts an optional route. It records the selected tender and creates a gate grant for the permit. Add an email when the visitor should receive the normal email link.

Mobile or offline POS

The mobile counter defaults the visit to today in the community timezone and can record a sale without a phone. In that case it may create only the sale and holding. A permit page or gate grant is created when the item is a day pass, gate access is enabled and a phone number is available.

Staff must therefore check the result before promising a link or gate code. A recorded cash, card or other tender describes money staff collected; it does not mean JollyBee processed that tender online.

Reporting

Permit income reports under Day permits & passes, not membership revenue. Imported historical visits carry no payment and should not be counted as income. Reconcile direct-settlement rails against the merchant account or till that actually received the funds.